JOB TITLE: Clerk Cashier Night

DEPARTMENT: Front End

PURPOSE:

Provides prompt, efficient and friendly customer service. Operates a cash register and all the duties which correspond to this activity including working nights and evenings.



PRIMARY JOB FUNCTIONS:


* Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.

* Genuinely thanks each customer and invites them back.



* Assists customers by:
(examples include)

o escorting them to the products they're looking for

o securing products that are out of reach

o loading or unloading heavy items

o making note of and passing along customer suggestions or requests

o performing other tasks in every way possible to enhance the shopping experience.

* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

* Operates cash register accurately and scans all products.

* Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons.

* Changes register tape and ribbons as necessary.

* Places merchandise in bags and or cart in a neat, organized fashion.

* Assists courtesy clerks as needed.

* Answers customer questions and concerns and follows-up with appropriate personnel.

* Understands and follows local, state, and company policies on sales of tobacco and liquor.

* Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link).

* Required to know value, look-up numbers, department numbers, and features of items for which money is received.



SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
(Physical demands outlined on attached PAR sheet)

* Must have the ability to solve practical problems and deal with multiple variables as they are presented.

* Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.

* Have the ability to understand and follow written, verbal or demonstrated instructions, write identifying

information, and request supplies verbally or in writing.

* Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception,

and field of vision.

* Must be able to work shift varying in length and times, including nights, weekends and holidays.

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